Shipping, Returns & Exchanges - Bravado Designs Europe Shipping, Returns & Exchanges

Shipping, Returns & Exchanges

Shipping, Returns & Exchanges

Our Bravado Promise: The bra you'll love to wear

From the best product to the best service, we work every day to give you peace of mind when you buy a Bravado Designs Nursing Bra. You will get a quality garment that provides comfort, support and allows you to successfully breastfeed your baby.

Our Customer Service Specialists are here for via email and phone support to ensure you get the right fit and the right bra. We’re happy to help and want to make sure you have the best nursing bra for you!

FLAT SHIPPING RATE: 12.95 €

Please allow 4-10 business days (excluding weekends and holidays) to receive your order.


What is eligible for return?

Bras, tanks and camis may be returned up to 30 days from the date of purchase, provided they have only been tried on and not worn or washed, and are in “new” condition.


What is not eligible for Return?

For hygienic reasons, underwear cannot be returned.
Final sale items, discontinued styles, and non-apparel (e.g. breast pads) cannot be returned.


Who pays for return shipping?

The cost of sending the garment back to the Bravado Designs warehouse (Netherlands) is paid for by the consumer.


What is a product defect?

Bravado Designs will replace a manufacturer’s defect on any of our products within 30 days of product purchase. Defects may extend to clips (that are broken, will not stay closed, will not open), stitching, defects in fabric and/or trims etc. Some defects only appear with wear. Each garment will be evaluated for defects by our Quality Assurance Department. If you believe your garment is defective, please contact us at customerservice@bravadodesigns.com immediately.


Can I exchange my bra for another size/colour/style?

We do not offer exchanges. If you wish to exchange a product, you will need to return your purchase for a full refund, and place a new order.


How do I return an Item?
  1. Fill out the Return Form enclosed in your order, and pack it with the item(s) you are returning - please note this is not pre-paid.
  2. Where possible, use the original box and packing materials to prevent damage in transit.
  3. Send your returns through your local post office. COD’s will not be accepted.
  4. Please keep the tracking information so you can check the status of your package.

When will I receive my refund?

Please allow 1-2 weeks from the day we receive your items at our warehouse. Please wait for the duration period noted, and call us if your credit is not received within that time frame. Bravado Designs reserves the right to evaluate all returns/exchanges before issuing a credit.

 


Where do you ship?

Currently we ship to the following countries: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands,Poland, Spain, Sweden. Some regions within these countries are excluded.